VIAD

  • Mount Royal Hotel, Lounge Attendant $15/hr

    Job Locations CA-AB-Banff
    Job Post Information* : Posted Date 5 months ago(01/20/2018 2:00 PM)
    Job ID # (iCIMS)
    2018-10401
    # of Openings
    4
    Job Posting Categories
    Front Office/Guest Services
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

    • Our Vision is to be the world’s leading provider of experiential adventure travel.
    • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 

    Responsibilities

    • Provides exceptional service to Mount Royal Hotel guests at the rooftop patio
    • Work with hotel staff to personalize the guest experience
    • Encouraging guests to refresh and relax in Canada’s most famous national park
    • Act as an ambassador for Pursuit, as well as the surrounding area in Banff National Park, to fully enhance the experience of all guests staying at our Banff hotels
    • Communicate with other departments
    • Respond to guest concerns and complaints
    • Monitor inventory of towels and bar, restock as needed
    • Prepare and serve drink orders for guests
    • Maintain cleanliness of the rooftop patio

    Qualifications

    The ideal candidate will possess the following knowledge, skills and abilities;
    • Committed to exceptional guest service
    • Excellent communication and interpersonal skills
    • Must thrive on interacting with people and be guest focused
    • Pro-Serve qualifications
    • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check 

    Thank you for your interest in working with us, however, only those selected for an interview will be contacted. 

    Work Environment

    For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and décor, all-new contemporary amenities provide the very best in modern hotel experiences. 

     

    Be a part of our newest community! Opening is scheduled for July 2018. 

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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