VIAD

  • Banff Gondola, Part-Time Ticket Agent $14.50/hr

    Job Locations CA-AB-Banff
    Job Post Information* : Posted Date 6 months ago(03/03/2018 3:57 PM)
    Job ID # (iCIMS)
    2018-10525
    # of Openings
    5
    Job Posting Categories
    Front Office/Guest Services
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

    • Our Vision is to be the world’s leading provider of experiential adventure travel.
    • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 

    Responsibilities

    A Ticket Agent greets Banff Gondola guests and is responsible for:

    • Assisting with ticket sales, combo packages, questions, directions, and guidance in visiting our attractions and the Canadian Rockies
    • Using a computerized ticketing systems to issue and process guest ticket
    • Handles cash and credit transactions
    • Validates tickets prior to boarding
    • Performs crowd management
    • Solicits guest feedback

     

    Qualifications

    The ideal candidate will possess the following knowledge, skills and abilities:

    • A high level of customer service and experience in guest services, or similar
    • Attention to detail and good communication and listening skills with local and international guests and staff
    • Second language skills highly advantageous
    • Solid knowledge of the products and services available in Banff and its surroundings
    • Accuracy and efficiency in handling large amounts of cash ($CAD and $US) and debit/credit transactions under fast-paced and busy conditions
    • Work in a fast-paced environment and overcome guest objections
    • Physical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting and working outdoors

    Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

    Work Environment

    • Part-time and casual Ticket Agents have flexible scheduling and shifts
    • Shifts can we scheduled around school hours or second jobs 

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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