• Mount Royal Hotel, Retail Associate $14.50/hr

    Job Locations CA-AB-Banff
    Job Post Information* : Posted Date 4 months ago(04/12/2018 5:25 PM)
    Job ID # (iCIMS)
    # of Openings
    Job Posting Categories
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

    • Our Vision is to be the world’s leading provider of experiential adventure travel.
    • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 


    • Provide service in the form of product knowledge and general assistance to our clients

    • Uphold our high standards of service, merchandising, and display

    • Communicating with the inventory management team about product stock levels
    • Ensuring service is friendly, courteous, and professional
    • Operating the point of sale system with accuracy and efficiency
    • Responsible handling of cash, credit cards, and cash out forms
    • Keeping the sales floor and storage areas clean and organized
    • Working safely at all times, and ensuring all areas of the store and storage space are kept clear of any obstructions or potential hazards
    • Ability to safely lift and carry moderate loads
    • Communicating with co-workers and management
    • Forwarding observations and comments in a timely fashion
    • Monitor security in the retail environment
    • The application of upselling and cross selling techniques to maximize the potential of staff incentives
    • Collecting feedback forms from customers
    • Answering the phone
    • Facilitating efficient inventory management and movement
    • Upholding the high standard of environmental stewardship expected for all employees



    The ideal candidate will possess the following knowledge, skills and abilities:

    • Work well in a team environment as well as independently
    • Attention to detail and good communication skills
    • Cash handling experience
    • Strong customer service skills
    • Able to take initiative on restocking, remerchandising, and regular cleaning duties
    • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

    Thank you for your interest in working with us, however, we will only be contacting those selected for an interview.

    Work Environment

    • 2 full-time and 1 part-time position
    • $14.50/h + performance based incentives
    • 30-40 hours per week for full-time, 15-25 for part time (subject to operational demands)
    • Contract dates: June 24th 2018 to October 6th 2018

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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