VIAD

  • Banff Gondola, Food & Beverage Supervisor $18/hr

    Job Locations CA-AB-Banff
    Job Post Information* : Posted Date 1 month ago(05/25/2018 5:34 PM)
    Job ID # (iCIMS)
    2018-10863
    # of Openings
    4
    Job Posting Categories
    Food and Beverage/Culinary
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

    • Our Vision is to be the world’s leading provider of experiential adventure travel.
    • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 

    Responsibilities

    • Work closely with the food and beverage management team to ensure the highest standards of service are met
    • Assist in the efficient supervision of the outlet’s staff
    • Leading the team with a positive attitude and recognizing a job well done
    • Providing daily oversight of Sky Bistro and Northern Lights operations, including function and logistics organization, increasing sales and profitability, establishment and consistent delivery of exceptional guest service standards
    • P/L responsibility for all aspects of the Sky Bistro
    • Assist with the recruitment, training, development and retention of high quality team members
    • Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance the performance of the Gondola food and beverage operations
    • Become deeply ingrained in the operations of food and beverage in order to drive employee satisfaction, guest satisfaction and financial performance
    • Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and speed, improved business practices and attract and retain superior talent on our team
    • Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
    • Provide support to all of the Company’s research and guest satisfaction programs
    • All day to day operational issues providing daily supervision to the Sky Bistro
    • Assist with training, staffing, development, staff meetings, scheduling and payroll submissions
    • Assist with planning and execution of functions
    • Ordering, inventory and stock stake
    • Coding and remittance of all invoices
    • Cross promotion of all Pursuit attractions and divisions

    Qualifications

    The ideal candidate will possess the following knowledge, skills and abilities:

    • High attention to detail and good communication skills
    • Strong customer service skills
    • Experience with cash control procedures
    • Food & Beverage background
    • Experience in similar leadership role an asset
    • Thrives in a fast paced and high energy work environment
    • Experience with best in class operating systems, training, staff development and the operational management of large and complex operations
    • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check 

    Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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