VIAD

  • Maligne Lake & Canyon, Food and Beverage Assistant Manager

    Job Locations CA-AB-Banff
    Job Post Information* : Posted Date 3 weeks ago(06/26/2018 12:14 PM)
    Job ID # (iCIMS)
    2018-10977
    # of Openings
    1
    Job Posting Categories
    Food and Beverage/Culinary
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences.

     

    /  Our Vision is to be the world’s leading provider of experiential adventure travel.

     

    / Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences.

    Responsibilities

    • Achieve revenue and profitability targets
    • Manage inventory
    • Ensure effective reporting to Food and Beverage Manager and communication to greater team
    • Build a high functioning and positive team
    • Create the “WOW” experience for each guest
    • Continuous improvement of guest and employee experiences
    • Develop consistency within the Food and Beverage offerings, follow and improve standards based on guest needs and wants
    • Daily inspections on cleanliness and organization
    • Train the team to see our outlets from a guest’s perspective
    • On the spot guest service resolution
    • Create proper service standards, procedures, key notes to work when greeting guests, pairing of food and wine, upselling, clearing, timing on tables
    • Team scheduling; following labour guidelines from Food and Beverage Manager
    • Ensuring food quality is following the guidelines set out by Food and Beverage Manager and Executive Chef
    • Daily reports on promos and guest feedback
    • Work as one unit with the Back of House – one team, one food and beverage department
    • Work collaboratively with sales, marketing and group services in executing of events

    Qualifications

    The ideal candidate will possess the following knowledge, skills and abilities:

    • 2+ years of experience in the food and beverage industry – concentrating on high volume
    • Diploma/ Degree within Hospitality focusing in Food and Beverage is an asset
    • Experience building relationships and working on teams across all levels of an organization
    • Strong experience in upscale and high volume restaurants and special event execution
    • Proven track record in maintaining a high level of organization on and off the floor
    • Effective communicator and able to implement and uphold high service standards
    • Driven to fostering a team building environment and creating positive guest experiences
    • An eye for detail and quality
    • Showing leadership in a positive, calm, consistent and focused manner

    Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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