VIAD

  • Columbia Icefield, Buffet Attendant / Server $15/hr

    Job Locations CA-AB-Jasper
    Job Post Information* : Posted Date 1 month ago(11/15/2018 7:27 PM)
    Job ID # (iCIMS)
    2018-12310
    # of Openings
    15
    Job Posting Categories
    Food and Beverage/Culinary
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

    • Our Vision is to be the world’s leading provider of experiential adventure travel.
    • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 

    Responsibilities

    • Provide upbeat, professional service that goes above and beyond our guests’ expectations
    • Staying up to date on all Pursuit products, discounts and promotions is key
    • Attention to detail and effective communication skills are a must, but a passion for making a difference for each guest is the most important aspect of this position
    • This is a multi-faceted position 
    • Coordinating guests and tour groups in the dining area
    • Maintaining cleanliness of guest areas
    • Operate the point of sale system with accuracy and efficiency
    • The responsible handling of cash, credit cards, and cash out forms
    • Provide table service, function service, hosting, food running, bartending, etc.
    • Maintain a calm demeanor during periods of high volume or unusual events
    • Provide guests with exceptional service at all times
    • Stocking and maintaining product levels
    • Ensuring correct cash and float security during operating hours
    • Attend and serve during buffet lunch, this includes: clearing and setting tables and assisting kitchen with restocking the buffet 
    • Communicate with co-workers and management, forwarding observations and comments in a timely fashion
    • Uphold the high standard of environmental stewardship expected for all employees

     

    Qualifications

    The ideal candidate will possess the following knowledge, skills, and abilities:

    • Excited by the idea of living and working in a remote (yet very social) environment
    • Previous guest service and cash handling experience 
    • Previous serving experience
    • Handle stress in a professional manner
    • Current Alberta Pro Serve (required)
    • Excellent organizational skills
    • Guest service-oriented mindset and a passion for delivering memorable experiences
    • Ability to think on the fly and outside the box to solve problems with a positive attitude
    • Second language, an asset
    • Mature, energetic, dependable and self-motivated
    • Enjoy working with a team in a busy, fast-paced environment
    • Comfortable working on your feet for extended periods of time
    • Must meet the grooming and appearance standards
    • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

    Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

    Work Environment

    • Contract dates;
      • April to October 2019
    • Typically 5 days on/2 days off
    • 6 days on/1 day off during peak periods
    • Split shifts as per schedule
    • Days off may change with each schedule and depend on business level
    • Long weekends may incur schedule changes
    • Expect 35 – 44 hours per week depending on business levels
    • Dress shirt will be issued on arrival
    • Servers and Attendants need to provide black dress pants and black shoes
    • Eligible for end of season performance and retention bonus

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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