VIAD

  • Columbia Icefield, Interpretive Trainer / Supervisor $19/hr

    Job Locations CA-AB-Jasper
    Job Post Information* : Posted Date 2 months ago(11/16/2018 1:29 PM)
    Job ID # (iCIMS)
    2018-12350
    # of Openings
    1
    Job Posting Categories
    Recreation/Guest Services
  • Overview

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations.

     

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences.

     

    • Our Vision is to be the world’s leading provider of experiential adventure travel
    • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences

     

    Responsibilities

    • Contributes to making the Glacier Adventure and Glacier Skywalk experience as entertaining and informative as possible for guests visiting from around the globe
    • Ensuring all guides are delivering high quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations
    • Taking new staff through the Interpretive Training Program
    • Conducting regular Interpretive Evaluations of Glacier Adventure Driver Guides and Glacier Host Guides
    • Observing and reporting any positive items or issues to the Department Manager or Supervisor when in the field

    Qualifications

    The ideal candidate will possess the following knowledge, skills and abilities:

    • Class 5 driver’s license or equivalent (required)

    • Previous Interpretive guiding experience or educational background in Geology, glaciology (IGA certification) an asset

    • Previous employee training experience or completing performance assessments

    • Able to provide effective, constructive interpretive feedback to department staff, regularly identifying individual strengths and areas for improvement

    • Computer skills (strength is excel, word and other Microsoft office applications)

    • Highly organized, effective team player, ability to think outside the box with a positive attitude, and problem solving skills

    • Friendly, mature, energetic personality

    • Standard First aid or higher an asset

    • Able to set a performance standard of excellence while operating in the field

    • Adhere to Pursuit Collection’s grooming policy and operate under our Always Honest Policy  

    • Excited by the idea of living and working in a remote (yet very social) environment

    Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

    Work Environment

    • Contract dates; March 21st to October 22nd, 2019
    • Typically 5 days on/2 days off
    • 6 days on/1 day off during peak periods
    • Days off may change with each schedule and depend on business level
    • Long weekends may incur schedule changes
    • Expect 35 – 44 hours per week depending on business levels
    • Polo shirts, North Face pants and indoor jacket will be issued on arrival
    • Outdoor uniform is provided when working outdoors
    • Eligible for a retention and performance bonus

    EEO Information

    Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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